Online booking for security services
Before you write a security concept, you need to know the site. With online booking, your client names the site, the services needed, the start date and the approximate number of people right away – so your operations team comes prepared.
- Tailored to your business
- Phone, tablet and PC
The challenge
Inspections and consultations are arranged by phone, important details are missing, and appointments keep shifting. For events, time is short on top of that.
Our solution
A booking page on your website shows only your specialists' free slots. Requests arrive complete, are shared fairly across the team and confirmed or rescheduled in one click.
Features at a glance
Four appointment types
Consultation, site inspection, event planning and quote meeting, each with its own duration.
Deployment details included
Type of site, services needed, planned start and estimated number of people.
Only truly free slots
Weekly hours, blocked times and existing appointments are taken into account. Double bookings are ruled out.
Fair distribution in the team
The request goes to the free specialist with the fewest appointments that day.
Confirm or reschedule
Confirm, decline or suggest another time. The client replies via a personal link.
Emails with calendar entry
Automatic messages to everyone involved, and the confirmation includes a calendar file.
How it works
- 1
Pick a slot
The client chooses the appointment type and a free slot.
- 2
Describe the job
Enter the site, services needed, start date and number of people.
- 3
Review the request
Operations management receives all details by email and in the portal.
- 4
Confirm
Confirmation or counter-proposal, calendar entry included.
A look inside
This is what the solution could look like for you. Names and figures are examples – we adapt colours, logo and content to your business.
Image 1 of 10
Appointment type and slot
Choose consultation, inspection or event planning and click a free slot.
Your benefits
- Prepared inspections instead of follow-up questions
- Faster to the security concept and the quote
- Clients book around the clock
- Notice for acute incidents with your control centre
- Appointments shared fairly across the team
Security and data protection
No sensitive data
The booking page explicitly asks clients not to enter access codes or alarm data.
Personal links
Only the person who made the request can view and answer their appointment.
Protection against misuse
Spam protection and a limit on requests per person are built in.
Goes well with
Is this solution right for your business?
We're happy to show you the solution in person and talk about what you need – no obligation and no jargon.